Weekly Newsletter - 08.14.2024

Transforming Financial Advice: AI Innovation, GenAI in Finance, and Upskilling the Workforce

Author

Learning Ledger
August 14, 2024 • Estimated Reading Time: 4 minutes

Learner engagement is crucial for achieving better outcomes and fostering a positive workplace culture. It occurs at three distinct levels: cognitive, emotional, and behavioral. Each level requires specific strategies to ensure learners are fully engaged and motivated.

Cognitive engagement involves mentally challenging learners with compelling and relevant content. Tailoring learning experiences to individual needs and using data analytics to design personalized pathways can significantly improve engagement. This approach ensures that learning is not only interesting but also immediately applicable to the learner's role.

Emotional engagement focuses on creating a supportive and enjoyable learning environment. Leveraging technology, such as gamification and virtual reality, can make learning more interactive and immersive. Ensuring that learners feel safe and valued, with the support of their managers, is essential for fostering a positive emotional connection to the learning experience.

Behavioral engagement emphasizes the practical application of learned skills. Active learning strategies, such as quizzes and reflective moments, help reinforce knowledge and build confidence. Providing timely feedback and recognition further boosts morale and motivation, creating a feedback loop where learners feel heard and appreciated.

Investing in engaging learning experiences is not just a business strategy; it's a pathway to creating a thriving, dynamic, and forward-thinking workplace. Happy and engaged employees perform better, benefiting everyone involved, including customers and business partners. Ultimately, a strong learning culture drives organizational success and innovation.

GenAI is changing the game for how we do our tasks and our jobs. But here's the kicker: GenAI skills are still a mystery for many companies.

Why? People can’t use new stuff if they’re not shown how.

Hive Learning's GenAI Skills Hub is a 4-week program that helps you upskill in GenAI, from basics, and ethical dilemmas to hands on prompting activities. And guess what? It’s open to everyone. Our last programs saw participants from companies like Pret, Vodafone, Publicis, and UPS.

Starts: Monday, August 12th

Duration: 4 weeks

Commitment: Up to 20 mins per week, at your own pace

Delivered via the Hive Learning platform (web or phone)

Sign up here.

The financial advice industry is evolving due to technological advancements and demographic shifts. Key trends include the need for innovation, holistic financial well-being, hyper-personalized services, transparent pricing, AI integration, and the role of "finfluencers." These changes demand adaptation to meet new consumer expectations and leverage technology effectively.

Generative AI (genAI) is changing financial services by enriching transaction data, enabling banks to gain deeper insights, improve risk assessments, and deliver personalized services. By leveraging advanced AI models and real-time data processing, banks can improve decision-making, customer engagement, and operational efficiency, driving innovation in the industry.

The Council for Adult and Experiential Learning (CAEL) and Truist Foundation have launched the Build Better Careers program to help underserved South Florida residents upskill for high-growth jobs in financial services. This initiative aims to address systemic barriers and create pathways to economic mobility through education and training.

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